Returns Policy

We have a very easy, hassle-free returns policy. If you are not entirely satisfied with your purchase, you may return it for a prompt exchange coupon. Simply return unworn, unwashed merchandise with all tags attached in the original box packing within 7 days of delivery for an exchange. You will be issued an exchange coupon only for the item(s) you are returning.

This coupon can be used for future purchase from us only through online. The exchange coupon is also valid at all our 12 retail stores presently in Tamilnadu.

Following items cannot be returned:

1. Altered, Damaged, Faded / Soiled products
2. Panties
3. Items on special offers or seasonal promotions

Charges for Return shipping:

If you are returning a Product for Exchange, return shipping charges have to be borne by you. We will process your return within 10 working days of receiving your shipment. Our quality team will check the products to ensure they comply with our returns guidelines. We will then notify you with your coupon code.

If we have inadvertently sent you incorrect merchandise or you received damaged merchandise. Or tampered box please notify us immediately. We will reimburse you for the cost of returning the package to us, and we will not charge you for the shipping costs of replacing the merchandise.

All you have to do is to send the Product along with the invoice to

Naidu Hall Family Store
56, Pondy Bazaar, T.Nagar, Chennai 600017
91+44-44442151 / Mobile: 9600021537
eMail: ecommerce@naiduhall.co.in

If you need any further clarifications please call us on 9600021537 or email us at ecommerce@naiduhall.co.in